Privacy Policy

Last Updated:

Raleigh Junk Removal ("we," "our," or "us") operates the website raleighjunkremoval.us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, phone number, email address, and physical address when you request a quote or contact us through our forms.
Service Information: Details about the junk removal services you need, including property type, items to be removed, and preferred scheduling.
Automatically Collected Information: IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

Provide junk removal services and respond to your service requests
Communicate with you about quotes, appointments, and service updates
Improve our website and customer experience
Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Track website analytics and performance
Understand user preferences and optimize site functionality
Support Google Ads remarketing and conversion tracking

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features may not function properly without cookies.

4. Google Ads and Third-Party Services

We use Google Ads to advertise our services. Google and its partners may serve ads based on your past visits to our website. This involves:

Google Analytics: For website traffic analysis
Google Ads Conversion Tracking: To measure ad performance
Remarketing: To show relevant ads to previous website visitors

Google operates independently, and we encourage you to review Google's Privacy Policy.

5. Data Sharing

We may share your information with:

Service Providers: Companies that help us operate our website and provide services (including Google for advertising)
Legal Requirements: When required by law or in response to valid legal requests

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or deletion of your personal information
Opt out of personalized advertising

To opt out of personalized ads: Visit Google Ad Settings or the Digital Advertising Alliance opt-out page.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us.